1. Information We Collect

We collect the following categories of personal data:

1. Information You Provide Directly:

• - Full name
• - Email address
• - Phone number
• - Location (City, County)

2. How We Use Your Data

We use your personal data for the following purposes:

• - To create and manage your user account
• - To process and display your listings
• - To improve our platform functionality and user experience
• - To send service-related communications (e.g. verification, notifications)
• - To detect and prevent fraud or other illegal activity
• - To comply with legal obligations

3. Legal Basis for Processing

We process your data based on the following legal grounds:

• - Consent (for marketing, location access, etc.)
• - Contract (to provide services requested)
• - Legal obligation (to comply with Kenyan law)
• - Legitimate interest (to improve services and ensure security)

4. Data Sharing and Disclosure

We do not sell your personal data. We may share data only in the following cases:

• - With trusted service providers (e.g. hosting, payment processors)
• - With law enforcement agencies if required by law
• - In the event of a business transfer (e.g. merger or acquisition)
• - With your consent

All third-party processors are contractually bound to handle your data in accordance with Kenyan data protection law.

5. Your Data Rights

As provided under the Kenya Data Protection Act, you have the right to:

• - Access your personal data
• - Correct inaccurate or outdated data
• - Request deletion of your data ("right to be forgotten")
• - Object to or restrict certain types of data processing
• - Withdraw consent at any time (where applicable)

To exercise any of these rights, please email: [email protected]

6. Data Retention

We retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• - Loss or unauthorized access
• - Disclosure or alteration
• - Misuse or destruction

However, no internet-based platform is completely secure, so we cannot guarantee absolute security.

8. Cookies and Tracking

We use cookies and similar technologies to:

• - Improve site performance
• - Analyze traffic and usage trends
• - Personalize user experience

You can modify your browser settings to control cookie behavior.

9. Children’s Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal data from minors without parental consent.

10. International Data Transfers

If your data is transferred outside Kenya, we ensure that appropriate safeguards are in place as required by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via email or platform notification.

12. Contact Us

For questions, concerns, or complaints about your privacy, contact us at:

📧 [email protected]

📍 Nairobi, Kenya